Returns & Refunds Policy

At China Blanco LLC, we want you to be satisfied with your purchase. Please review our return and refund policy before making a purchase.

Returns

We accept returns on eligible non-custom products within 15 days of delivery.

To qualify for a return, the item must:

● Be unused, unworn, and in its original condition.

● Be returned in its original packaging when applicable.

● Include all original accessories, parts, or items included with the purchase.

● Include proof of purchase or order information.

Please contact us before sending any item back so we can provide return instructions.

Custom & Personalized Products

Because custom and personalized products are made specifically for the customer, customized, personalized, and made-to-order products are final sale and cannot be returned or exchanged because of a change of mind.

This includes products created using a customer’s photo, name, design, requested customization, sizing specifications, or other personalized details.

If a custom or personalized product arrives damaged, defective, or materially different from what was ordered, please contact us so we can review the issue and provide an appropriate resolution.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible with your order information and photos of the item.

If we determine that the product was damaged, defective, or incorrectly fulfilled, we will provide an appropriate replacement or refund.

Refunds

Once an eligible return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method within 7 business days.

After we issue the refund, your bank or credit card provider may require additional time to process and post the refund to your account.

Original shipping charges are non-refundable unless the return resulted from an error by China Blanco LLC or the product arrived damaged or defective.

Return Shipping

Customers are responsible for return shipping costs for standard eligible returns.

If the return is required because we sent an incorrect item or the product arrived damaged or defective, China Blanco LLC will be responsible for the appropriate return shipping costs.

We recommend using a trackable shipping method when returning merchandise. China Blanco LLC is not responsible for return packages lost in transit before they are received by us.

Exchanges

Eligible non-custom products may be exchanged within 15 days of delivery, subject to product availability.

Custom and personalized products cannot be exchanged unless they arrived damaged, defective, or materially different from what was ordered.

Return Address

Before mailing a return, please contact us for authorization and return instructions.

China Blanco LLC


168 Adams Ave
Browns Mills, NJ 08015


United States

Contact Us

For questions about a return, refund, exchange, or order, contact:

Email: Chinablancollc@gmail.com